Fearful patients need empathy – Dentist in Berlin Spandau”


Dentist for Anxiety Patients in Berlin Spandau


At our dental office in Berlin Spandau, we offer specialized solutions for anxiety patients to make your experience at the dentist as stress-free as possible. Our experienced dental team understands the needs of anxiety patients and adapts treatment accordingly.


5 million people in Germany suffer from dental anxiety (dental phobia).

Do you know this too?

  • Just the thought of having to go to the dentist makes you sweat?
  • You haven’t slept for days since you made the appointment?
  • The very thought of going to the dentist’s office has become torture?

If all or some of these points apply to you, then you are in good company in Germany.


  1. Tips on how to conquer dental anxiety:Openly address dental anxiety and agree on hand signals
  2. Practice relaxation techniques
  3. No fear of the dentist – Everything goes better with music
  4. Anesthetic sprays against the fear of injections
  5. Have the treatment steps explained to you
  6. Get to the root of the problem


Our treatment team is prepared for you:

  • Great experience with anxiety patients due to 15 years of practice
  • Competence and equipment of the practice rooms; with us, fear patients are not immediately put in the treatment chair.
  • Patience, time and understanding is what we have for you


Our offer for you:

  1. Initial consultation, gladly also on the phone
  2. Consultation in the practice in a relaxed atmosphere, over a coffee perhaps?
  3. Complete rehabilitation under general anesthesia including implantology and dentures
  4. Restoration in only three sessions
  5. Treatment outside normal office hours

Do you wish a treatment under general anesthesia?

So it goes without saying that we will discuss together in advance the procedure of general anesthesia and the treatment procedures in this general anesthesia treatment. We take care of “fear patients”, because we know from our years of experience how stressful the phobia is.

That is why our anesthesia is performed by a specialist in anesthesia, who comes to the practice specifically for this purpose.

He is also the one who administers the necessary medication and discusses the anesthesia procedure with the patient who has sobered up for the anesthesia.

We are happy to make an appointment to try treatment under local anesthesia if desired.

Our experience with anxiety patients who have developed a dental phobia before dental procedures has shown us that this attempt can often make general anesthesia and general anesthesia treatment unnecessary.



What can I do about my panic fear of the dentist? There are several options. For example, psychotherapy can be quite helpful. However, the coverage by health insurance or dental insurance needs to be clarified. It’s important to note that a phobia (in this case, dental phobia) cannot be easily cured through therapy. In many cases, the only option is treatment under general anesthesia.

How dangerous is general anesthesia at the dentist? In fact, the risks of general anesthesia in people without specific underlying health conditions are extremely low. Evidence of significant risks is very rare. Nevertheless, there can be side effects, and theoretically, even fatalities are possible but occur in an extremely small number of cases.

After waking up, you may experience nausea or, in rare cases, vomiting. Some drowsiness, fatigue, dizziness, and weakness are possible. There is also a risk of aspiration during anesthesia, where a part of the stomach contents enters the airway. However, with general anesthesia at the dentist, this risk is negligible because a) the treatment is carefully planned, and b) patients are instructed to arrive for treatment on an empty stomach.

Which health insurance covers treatment under general anesthesia? This cannot be answered categorically, as all statutory health insurances technically offer the same range of services. However, when it comes to covering the costs of general anesthesia, many insurers try to avoid it by, for example, explaining on the phone that general anesthesia at the dentist is generally not covered. This is simply not true!

For coverage of general anesthesia, a certificate from a psychiatrist is required. The designation “Psychiatrist” is important, as certificates from psychotherapists, while possible, are generally not accepted. Therefore, it’s advisable to first check with your insurance company to ensure that the provided certificate is sufficient.

The situation is different with private health insurance. Here, the potential coverage of costs depends on the individually agreed-upon tariff. However, even if you believe that general anesthesia is part of your policy, it’s important to inquire in advance whether the costs will indeed be covered.

How does laughing gas actually work? Laughing gas is a sedative, so you remain conscious and can remember everything afterward, unlike general anesthesia. However, you perceive the treatment differently.

You could say that with laughing gas, you observe the treatment from a distance, as if you were watching from above. Many patients with dental anxiety report that the intense panic they usually feel during treatment almost disappears with laughing gas, as it loses its fear. Moreover, you can quickly resume your daily activities after the treatment, such as driving a car.


What is the difference between general anesthesia and sedation? As described earlier with laughing gas, sedation is significantly milder. With general anesthesia, you are completely unconscious, deeply asleep, and unaware of your surroundings. Therefore, an anesthesiologist must administer and monitor the anesthesia. Sedation, on the other hand, puts you in a state of relaxation, but you are aware of everything that is happening. While it takes a while to fully recover from general anesthesia, the effects of sedation wear off more quickly, and you become fully alert again.

How much does general anesthesia at the dentist cost? The cost of anesthesia typically ranges from 200 to 250 euros. For each additional hour, an additional 100 to 150 euros are usually charged. However, it’s essential to check beforehand whether your statutory health insurance or private health insurance covers these costs. You can find information about this above.

Who pays for anesthesia at the dentist? If the conditions are met, meaning you can provide a certificate from a psychiatrist, your statutory health insurance will cover the costs. For private health insurance, the coverage depends on your specific policy. In any case, it’s advisable to inquire with your health insurance company or private health insurer in advance to determine if the costs for anesthesia will be covered.

Why do so many people have a strong fear of the dentist? This question doesn’t have a simple answer. Every individual is different, and each person’s experiences are unique. Over time, however, it has been found that childhood experiences often contribute to dental anxiety or dental phobia.

Dentists were not always as empathetic as they are today (and even today, there are still many dentists lacking sensitivity). This led to treatments, especially in children, that resulted in traumatic experiences. Since dental phobia goes beyond the typical fear, treatment is challenging and lengthy. Often, the only option left is general anesthesia to address the phobia.

Dental anxiety can have many causes, but negative childhood experiences play a significant role.

Which type of anesthesia is advisable for a dental procedure? It depends on the level of anxiety. People who have no significant issues with visiting the dentist can opt for a simple local anesthetic injection. However, those dealing with severe dental phobia are most likely best suited for general anesthesia.

If you have had positive experiences with sedation, such as with laughing gas, that could also be a realistic option. Ultimately, for individuals with severe dental anxiety, the decision should be made based on their personal comfort and psychological limits.


Are you an anxious patient in Berlin Spandau? We are your trusted choice. Contact us today to schedule an appointment and learn more about our comprehensive dental services.


Aligner Zahnschiene
Aligner Zahnschienen
Our services:
Alan M.Alan M.
09:44 29 Jul 23
Die Praxis ist super und Dr. Bender ist hervorragend: Absolut professionell, modern eingerichtet, sehr (kinder-)freundlich und gut organisiert (z. B. Erinnerung per SMS oder Brief zu Vorsorgeuntersuchungen). 6 Sterne! Die Narkose war total einfühlsam.
Florina GutmanFlorina Gutman
18:30 26 Jul 23
Es gibt viele gute Zahnärzte, aber es gibt nur einen Dr. Bender, der stets professionell ist und sein Werk wirklich zu verstehen weiß. Selbst bei unangenehmen Eingriffen ist der Zahn schnell repariert. Ich habe kaum Schmerzen verspürt und bin über jede Rettung dankbar! Da geht man tatsächlich gern hin :))))
Janin EsterkinJanin Esterkin
15:32 26 Jul 23
Sehr nettes und kompetentes Praxisteam!Dr. Bender ist sehr sympathisch und professionell. Während der Behandlung wurde mir jeder Schritt in Ruhe erklärt und Dr. Bender ist empathisch auf meine Ängste eingegangen, sodass ich zu keiner Zeit der Behandlung Angst hatte! Die Mitarbeiter der Praxis sind alle sehr freundlich und die Terminvergabe war sehr flexibel.Ich bin sehr froh so einen tollen Arzt gefunden zu haben und begebe mich sehr gerne wieder bei Dr. Bender in Behandlung!Nachdem ich gestern wieder bei Dr. Bender war, kann ich alles was ich zuvor geschrieben habe nur noch einmal bestätigen! Er war wieder sehr professionell, kompetent und hat mir wirklich sehr gut geholfen!
Anna PengAnna Peng
11:46 13 Jun 23
Mega freundliche Zahnarztpraxis. Ich hatte noch nie Panik zum Zahnarzt zu gehen, aber jetzt kann ich sagen, ich gehe sogar gerne dort hin 🙂 Herr Dr.Bender und auch Dr. Meier sind beide super sympathisch und sehr einfühlsam. Dort wird auch mal ein Spaß gemacht, was zusätzlich die Stimmung auflockert und man sich dementsprechend wohlfühlen kann. Bei beiden Ärzten, kann ich nur sagen, dass ich mit Ihren Arbeiten immer super zufrieden bin/war und ich die Beiden definitiv weiterempfehlen kann. Vorallem an Angstpatienten.
Klaus BucholzKlaus Bucholz
11:02 09 Jun 23
Heute meine Lang ersehnte Krone bekommen. Passt wunderbar, Herr Bender kann ich nur weiter empfehlen überaus freundlich und er macht eine sehr gute Arbeit.Man merkt sofort das er sein Handwerk versteht und dass er seine Arbeit seit sehr vielen Jahren macht. Vielen Dank nochmal an der Stelle.
Chm HhChm Hh
21:42 08 Jun 23
Ich bin sehr zufrieden mit der Zahnarztpraxis Dr. Bender.Der Doktor ist sehr kompetent und das gesamte Praxisteam freundlich und zuvorkommend.Nach einigen notwendigenn Behandlungen gab es bei mir in den vergangenen 3 Jahren ausser professioneller Zahnreinigung keinen Handlungsbedarf, und das freut mich sehr.Ich fühle mich bei Dr. Bender und seinem Team in guten Händen und kann die Praxis uneingeschränkt empfehlen.


Wo Sie uns finden